HOME / Approach
We strip it down to get to the “why.”
To find meaning, emotion and voice.
Design should be beautiful as part of a rich brand and product experience. But to be truly effective, brand development must begin with a deep understanding of your and your audience’s culture. Our approach to brand development is grounded in human and cultural research.
We help our clients get close to your audience, really close, by asking the nuanced and scratchy questions to get at the core, to find the ultimate meaning.
We do this with the use of emergent, ethnographic, and participative research methods aimed at helping people articulate what will never come through from just asking questions on a survey.
We get away from our desks and into the world. We create grounded strategies that inform creative direction. We strip down all preconceived notions, assumptions, direction and keep the “why” to profoundly affect how people engage with you, your company, your brand.
Where we go REALLY deep:
Food and Beverage, Clean Labeling, Health and Life Sciences, Lifestyle Technology, Sustainability
Teams who dig our work:
Consumer and User Insights
Research and Development
Brand Teams
Marketing and Communications
BRAND STRATEGY.
Consumer / User Research, Concept Development, Concept Testing
BRAND DESIGN.
Identity, Packaging, Website, Collaterals, Product Concepts, Retail Concepts
BRAND CULTURE.
Narrative Development, Content Strategy, Cultural Development, Social Media
WHAT WE DO REALLY WELL
Study and understand the consumer-user experience.
Understand how consumer-users make sense of new products, how they would use them, and their path to purchase.
Capture key quality-desirability cues/factors/words/symbols for brands/products.
Articulate optimal product/brand attributes for consumer-users in their specific use contexts.
Tune product characteristics, attributes, and presentation to user-consumers.
Use unique methods of appraising user-consumer needs and desires to innovate in emerging market spaces which stand apart from traditional brand-product competitive landscapes.
